Guest's Frequently Asked Questions
What is an anniversary gift registry?
This anniversary gift registry is similar to a store based registry. Your couple has registered for items they wish to receive as anniversary gifts. They have chosen this anniversary gift registry and registered components of their anniversary or destination wedding. As their friends and family you will give portions of their vacation celebration as anniversary gifts! Instead of asking for a crock pot, your couple may have requested an upgrade for their anniversary suite, a couple's massage or a romantic dinner as anniversary gifts. Your couple is using this registry to have a once in a lifetime trip and experiences that will make long lasting memories.Back To Top
Why should I purchase a gift from this registry?
You should use this registry to purchase a unique gift that will help your couple have the anniversary of their dreams. Wedding couples chose an anniversary registry for different reasons. Some have already lived together and have the household items they need. Others are hoping that guests will give them experiences they could not otherwise afford, making for experiences and memories that will last a lifetime. While some are looking to pre-plan special adventures and room upgrades on their honeymoon. They have chosen to use this registry so that they know ahead of time how much they can spend on their trip and contact the organizers to make arrangements.Back To Top
Will I be able to send the anniversary couple a gift card?
Yes, during the checkout process you will choose either to send an online gift announcement or we will mail a customized deluxe gift card. The online gift announcement is an electronic message that is delivered via email to your couple. The gift card carries your personal message and is mailed to them or to you to hand carry to the anniversary or shower.Back To Top
How do I know what amount to give? Are the gifts per person or for two?
In general, the total cost of the gift can be obtained by multiplying the amount requested times the quantity requested. The amounts listed for each gift request are based on the suggested total cost for both as provided by the suppliers. Your couple may divide the gift into smaller amounts taking into consideration the different budgets of their guests. You can choose to contribute toward the entire gift cost or give the entire amount requested. When you go through the purchase process, you can select to give several gifts amounts or to purchase multiple items.
Example: For "Upgrade Our Honeymoon Suite" the couple may request 10 gifts in the amount of $60.00 each. This means the total cost is $600.00, yet the couple has divided it into smaller amounts. You can purchase the entire gift amount or be one of the 10 guests that contribute toward the upgrade.
Please Note: All gift amounts are displayed and transacted in US Dollars. If you are viewing this site from outside of the United States, please keep currency exchange rates in mind when purchasing a gift.Back To Top
Why not just give them money at the wedding?
This registry service allows you to give something that the couple really wants and will cherish forever - you will be remembered for taking the time to pick a personalized experience! Receiving envelopes of checks the day before they leave for their anniversary may not allow them to pre-plan for their trip or have these gifts available on the trip. Checks may be deposited, but not available until after their departure.Back To Top
I'm not computer savvy; can you help me with the purchase?
Don't worry, you can call in your order or we can guide you through each step - it's easy! We also accept orders by mail or fax. Just give us a call at our toll free number 877-699-5884, Monday - Friday 7:00 AM to 5:00 PM Pacific Time to purchase your couple's anniversary gift.Back To Top
What is the service & handling fee for?
This service & handling fee allows us to run a secure website, process their gifts to their hotel/cruise ship, provide a toll free for live customer service, keep a complete accounting for the couple, host their anniversary website, process gift certificates, process credit cards securely, be bonded and insured for $3M, be PCI compliant and most importantly, this keeps it free to register for the anniversary couple - after all this is their day! Our service & handling fee eliminates other typical anniversary registry costs, such as shipping and gift-wrap charges. In addition, announcement and gift message cards are free, and can be downloaded at any time. We ensure that the couple has the freedom to choose how they will use their gifts on their anniversary and they are dealing with a professional and secure anniversary registry company.Back To Top
How do I find my couple's registry list?
On the home page of this website, in the section - FIND A COUPLE, enter either one of your couple's first and last name or just a last name, then click the "FIND COUPLE" button. If there are several couples with the same name, all will appear and you can choose your couple.Back To Top
How do I buy the couple a anniversary gift?
It's easy to do! First, have fun looking through the list of gifts your couple has selected. Once you decide which gift(s) to purchase, simply click, ADD TO CART. You will review your gift selection and amounts, and then proceed to the CHECKOUT. The system will prompt you through the process, asking for your credit card information, to choose your gift announcement or gift card and process the transaction.
We are here to help! Just give us a call at anytime during the process, 877-699-5884.Back To Top
Where does the money go when I make a purchase from this registry?
The funds are deposited and held in a client trust account. Credit card fees are sent to merchant services, while the service fee is deposited into our general account. Gift funds are then distributed to the travel supplier or directly to your couple according to their account set up.Back To Top
Is the anniversary registry site secure?
All transactions are processed at the highest level of encryption using secure SSL technology as verified and guaranteed by GoDaddy. We have frequent scans by Trust Guard's PCI Security Service and have taken considerable measures to safeguard your information. We also carry a $3,000,000.00 insurance policy to protect you from fraud, theft and identity theft.Back To Top
Do you store my personal or credit card information?
for more details.Back To Top
Can I call or fax my order in?
If you would like to call in your order, you can use our toll free number at 877-699-5884, Monday - Friday; 7:00 AM to 5:00 PM Pacific Time. If you would like to fax your order in, please provide the information necessary and fax to 858-433-0500.Back To Top
How do I get my receipt?
After your purchase on the anniversary registry is complete, a receipt will be emailed to you. Should you have issue, kindly contact customer service at 877-699-5884.Back To Top
Does the anniversary couple have a way to see what I have purchased?
Your anniversary couple has online access to all account details, including gift purchases and receives email notifications of each gift. They can log in at any time and view the gifts they have received.Back To Top
How can I contact you if there is a problem?
We provide all support and software for this gift registry. You can email us Support@eregistrygifts.com
or call our toll free number 877-699-5884.Back To Top